Policies

Dr. Ronay works with a biller who can bill your insurance provider.  A credit card must be kept on file with Edmonds Psychiatry, PLLC.  This will be charged for any fees that are not covered by insurance, such as copays, coinsurance, deductibles, out-of-network fees, or late cancellation/no show appointments.  There is a 5% credit card fee.  

 Prescription refills are best done at the time the appointment. This practice improves patient safety and reduces  medication errors. Please make sure you have enough medication until  your scheduled visit. If you run out, please contact your pharmacy AND Dr. Ronay directly.

Email is best for administrative matters, such as scheduling or billing issues, since it  is impossible to guarantee privacy of such communications.

For a more pressing situation, it is best to text at (425) 616 8408.

In an emergency,  please contact 911 or the 24-hour crisis line at  206-461-3222 or 866-427-4747 (toll free) or go to your nearest emergency  room.

As a policy meant to ensure healthy doctor-patient boundaries, I do not  interact with patients on social media such as Facebook or LinkedIn.  Please do not be offended if your request to connect is declined.

Each appointment time is reserved for a specific patient. Patients are  asked to give 2 full business days of notice to change or cancel an appointment. If you do not give this much notice, you will be charged a full visit fee of  $200, which is not covered by any insurance.  I am sorry but I am unable  to make any exceptions to this policy. You may use this time to have a  telephone visit. You will still be responsible for the cancellation fee  since insurers do not cover phone appointments.

Any payments over 30 days due will incur a 5% late charge.  Returned checks will incur a $50 charge.